May 17, 2012
2011 Citizen Survey results released
The results of the Edmonton Police Service 2011 Citizen Survey were released at the May 17, 2012, Edmonton Police Commission public meeting.
“We are very pleased with the results of the latest Citizen Survey,” said Commission Chair Arlene Yakeley. “Confidence in the EPS and satisfaction of the service the EPS provides have both increased since the last survey was done in 2009.”
The bi-annual survey helps identify key community issues, concerns, perceptions and priorities of Edmontonians. It also helps guide the Commission and the Service in terms of priorities relating to leadership and governance that reflects the needs of Edmontonians.
The results indicated where citizens feel the Service is doing well and where they believe improvements can be made.
2011 Citizen Survey highlights include:
- 91% agreed with the statement “I have a lot of confidence in the EPS” (up 2% from 2009)
- 84% were satisfied with the services provided by the EPS (up 4% from 2009)
- 70% feel safe when walking alone in their neighbourhood after dark (up 4% from 2009)
- Top four city-wide issues EPS should focus on: traffic, gangs/organized crime, homicide rate, and drugs.
- Top three issues affecting neighbourhoods were identified as speeding and careless driving, break and enters, and vandalism.
The 2011 Citizen Survey was conducted from Oct. 12-27, 2011 with 1,106 Edmontonians participating.
The full survey can be found here.